【Important Notice】Temporary Suspension of Website Multilingual Translation Service

Please refer to this link for the hotel information

Thank you very much for your continued patronage of Okinawa Harborview Hotel.

We regret to inform you that the automated multilingual translation service provided on our official website is currently unavailable. This disruption is due to a system failure experienced by the external service provider, Cross Language Inc.

We sincerely apologize for any inconvenience and trouble this may cause to our guests and visitors.

■ Affected Service

Multilingual automated translation feature on our official website

■ Occurrence Time

From approximately 3:40 AM (JST) on Wednesday, October 7, 2026 to the present

■ Cause and Recovery Status

According to reports from the service provider, the issue stems from a system failure at their data center caused by a third-party ransomware attack.

The service provider is currently taking response measures and considering the deployment of an alternative server environment; however, there is currently no estimated timeline for full restoration.

(Please note: There have been no reports of personal data or information leakage resulting from this incident at this time.)

*For further details, please refer to the official announcement by Cross Language Inc. (Network Outage Notice):

https://www.crosslanguage.co.jp/news/networkoutage20261007/

■ To Guests Browsing in Languages Other Than Japanese

Until our translation service is fully restored, we kindly ask you to utilize the built-in translation features of your web browser (such as Google Chrome, Microsoft Edge, Safari, etc.) or external translation tools while browsing our website.

We will post further updates on this website as more information becomes available.

We deeply appreciate your kind understanding and patience.

■ Online Reservations

Our reservation system remains fully operational. You may continue to make and manage bookings as usual without interruption.

▶ [Click here for Room Reservations]